pathetic service indeed

Item: Vodacom
Rating: 1
Author: sharon D

once again no real correspondence from vodacom, its been over a week that i last received a sms stating my contract that should have been canceled months ago is cancelled yet I did not get a response about the recording of calls and they tried debiting 3 times the amount this month

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Replies (1)

Vodacom's replyOfficial

30 Aug 2023, 07:49

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Aug 2023, 07:49

Official