Pathetic service in several Vodacom facets.

Since signing up for a contract with Vodacom, I have had endless problems. First, the deal I requested wasnt loaded on to systems and that caused a massive delay. Second, I opted for debit order date 25th, when I collected my phones on 26 April 2018, I was not advised of of any debits coming up as I made a connection fee payment in store. On 03/05/2018, I then had 2 debits come from my account from Vodacom. As I was not made aware of the payment to be deducted, I did not have the funds available and my overdraft facility was used to make the payment, costing me R110.00 per deduction. So I was charged R220.00 by my bank due to negligence by the Sales consultant to let me know of debit due days after collection of phones. Then I went to sign up for insurance, the consultant moved so fast that she loaded my phones on the incorrect value, thereby overcharging me on 2 phones I had insured. I tried to find out the process to have this corrected and was sent a form that is NOT user friendly at all. In addition, I told the girl I signed up with that I want to use a different cell phone number in my phone - she had already linked it to a new number. So in order for my phone to be insured, I need to keep the new number in my phone and NO ONE is able to reach me on my actual phone number. When I called Vodacom insurance to update my phone number, I was told a form needs to be updated. 2 hours and 20 minutes later, I am still waiting. I find it ridiculous that you guys have messed up so many times in such a short period of time and I am the one who has to run around and sit frustrated and not have access to my own actual phone number in order to comply with Vodacom insurance rules.