Pathetic service in recent years!

Given my views on client experiences, I feel like Vodacom goes out of their way to provide me with the most ridiculous service. It’s as though they are intentional! I’m so tired of my calls to vodacom. I’ve just resolved one issue which took forever to solve and now I have another issue. It’s not even 3 months since the last one. @Vodacom, I’ve had a 5GB data added monthly for as long as I can remember. I recently upgraded my number and this month noticed that there is no longer data allocated. Mind you, this is after specifically stating, “please ensure all remains the same and just add a handset! No change to my contract except the adding of the handset!

Again I call vodacom, inconvenience yet again. Then they can’t resolve it. Please can someone who cares actually resolve my complaint?