Pathetic service from VodacomFiber

Another month another issue with Vodacom Fiber. The most useless service provider to ever exist. DO NOT use Vodacom Fiber services. Useless bunch that never heard of customer service. Every other month I have to log a new fault with speeds automatically changing from 1000mbs to 100mbs and slower. This happens by magic. Every time I log a case it take weeks to get resolved because after every phone call or email there is a 24 to 48 hour waiting period for someone to action anything. My wife an I both work from home and we cannot do simple teams calls without it buffering. It is highly frustrating. Its a back and forth blame game between Vumatel and Vodacom.