Pathetic Service from Vodacom yet again.

Please stay away from Vodacom Business deals ! No aftersales service whatsoever .

I took 2 5G Business wifi deals from Vodacom. My assigned agent at Vodacom assisted me through the process. The salesperson asked my for the addresses and confirmed that 5G is available. As soon as the routers were delivered. I have connected them up and to my surprise there's no 5G available. This means absolutely slow Internet that I'm paying a premium price form. For weeks i have tried to contact the salesperson to no response. The assigned agent at Vodacom also had no answers. A long time later she rep**** and said that i should contact customer care. Customer care gave me a reference and told me that a technician would come out to view the 5G in the area, then only can they cancel the contract. It's been weeks, multiple emails and calls. No one has come out. I'm stuck with the terrible contract with speeds even slower than the ADSL that i had before!

Customer care just keeps sending emails saying "high priority" case. No assistance. I need to cancel the deals asap. As well as my other contracts with Vodacom after this pathetic service.