Pathetic service from Vodacom to a loyal customer

<p>TO MANAGEMENT OF VODACOM</p> <p> </p> <p>I HOPE DEARLY THAT THIS EMAIL REACHES MANAGEMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>I'm closing my account with you shortly I app**** for an extra R500-00 for a laptop last week. My application was TURNED down on Saturday the 14th of January 2017 by your Cradelstone branch owner Kallie Jacobs supervisor Lerato and Clearwater branch dealt with - Ally Mabasa floor manager. </p> <p> </p> <p>All of the above people were very unprofessional and unhelpful and refused to give me contact details and contact names of management at Vodacom Head office to enable me to voice my complaint. </p> <p> </p> <p>I have a judgement against my name according to your records and is actually on my husbands name and has nothing to do with me, but because of the fact that we married in community of property affects my name as well .</p> <p> </p> <p>I am in the process of sorting it out though. This is not the point though. I have never defaulted on payments and have been a loyal customer for many years. </p> <p> </p> <p>It hurts firstly and secondly I am so disappointed in Vodacom being the big company that you are that you couldn't help me for an extra R500-00 a month when I needed it the most (absolutely pathetic closed and narrow minded )I could expect this from the banking industry but not VODACOM. </p> <p> </p> <p> </p>