Pathetic service from Vodacom that is ruining my life

My name is Kumaran Naidoo, contact number *** Vodacom contract was set to end at the end of April 2020, I called in Feb to have it set to cancel and was told it was too early and should call closer to the date, I called again in March and was told by vodacom that at the end of April it would automatically go to pay as you go(which was the case with my 3 other vodacom contracts). In May i called for a separate query and found that my contract was not cancelled and I was very upset, i asked for it to be cancelled, was transferred to retentions and they tried to cell me another phone which i declined and asked for cancellation which was confirmed by vodacom, in June i called again and found my contract is still not cancelled, what the hell??? so i was ****ed off and did the same process and transferred to retentions again, not bothered that i was irate and had a genuine issue here but vodacom tried to sell me a phone after me venting my dissatisfaction, the nerve! i was told it would be cancelled and i also asked for call recordings which i have still not received, end of July still not cancelled, i called again and complained, i asked for a manager and the person hung up on me, i called again and asked for a manager, the agent said she will transfer me to the manager and she just transferred me back to the IVR, next agent i asked for manager she just transferred me to cancellations, spoke to S****ha, she logged it with back office and her manager Amsha Naidoo was supposed to call me back, nobody called me, I called again last week, spoke to Mbali, she did the same, her manager Patriticia Jack was meant to call me but no call, i got the *** email from one of the consultants, did not get a reply. Got Patritias email off Mbali and emailed her and no reply. Ive called in atleast 10 times from before and after my contract end date but not one vodacom employee called me with a response, they have been charging me each month for something that supposed to be cancelled and now they have blacklisted me yet this is their damn fault...Due to covid i have lost my job, and I have a job offer but because of my credit score i cant get the job and my credit was immaculate prior to vodacom who is currently ruining my life, i need a letter to state vodacom is fixing this issue by tomorrow to had in to the company or they will give that position to someone else, i am going to lose my house because im not employed, my son cant go to school because there is no money to send him to school, i lost 2 job opportunities due to vodacom. Vodacom is ruining my life as they dont give a damn about their loyal customers for 20 odd years this the thanks we receive for loyalty. I need help before i lose everything, whoever is reading this please assist me in anyway possible.