1 reviews | Active since Mar 2009
Pathetic service from Vodacom Repairs - the saga continues
<p>On the 29 June 2016 I logged a complaint on this site about Pathetic service from Vodacom Repairs - an insult to ones intelligence (Do not insult your client's intelligence) 2 days later a reply was posted saying that an agent would call me. On the 8 July 2016 I received an email stating I should call Vodacom. I am now on the phone with Vodacom who claims the complaint was never forwarded to them. The warranty on the phone expires in a month's time. Hence, since November last year I have not had a proper working phone.</p> <p>THANKS FOR EVERYTHING VODACOM</p> <p>I have never regretted my decision to move to Vodacom more than now!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
