Pathetic service from Vodacom or Vuma.

A couple of weeks ago my complete network was stopped with no WiFi at all. I personally phoned both companies kept on giving me stupid answer please bear with us we solve the problem I was even told that the days that I had no service they would refund me time I have no service. Now all of a sudden I've been put through from department to department as every time being they put through. To the incorrect department that I must wait as they put me through to the correct department which never happens I have even been told that they would credit me back for the time was offline. And I'm sure you're going to get the correct answer it never happens. I don't care which company it is that type service is totally pathetic. Let's see if they can get this right. They must credit me the following R171.00 for the time I no service R100.00 for me having had to continue buying data for the cell C data line R100.00 for petrol and time wasted Let's see if 1 of them see if the could perhaps manage read this withe answer Total R371.00