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Prin M

1 reviews | Active since Feb 2016

15 Oct 2016, 09:51

Pathetic Service From Vodacom Online

<p>Supervisor and staff ***********. Promised to rectify their (Vodacom) error but this was not done. Notified of further delays which effect my potential upgrade. In comparison Vodacom was more expensive but I have been using them over the years due to good customer service however with this experience over the past week it gives me reason to reconsider my network selection also in view of the experience consider their competitors.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Oct 2016, 11:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team