pathetic service from Vodacom once again

Item: Vodacom
Rating: 1
Author: Gerald C

Hello

following my previous situation on the upgrade I did , No one called me back ,..... now i am getting billed for an entire cancellation on a device i never owned ...

I requested that some one call me back .... and no one ever did......

Please can some one call me to fix this R8K plus that i am being billed for .....

Please call me on ***

Helpful (0)

Replies (1)

Vodacom's replyOfficial

03 Dec 2020, 07:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Dec 2020, 07:24

Official