sR
sammy R

1 reviews | Active since Nov 2016

25 Nov 2016, 13:49

Pathetic service from Vodacom once again

<p>I waited anxiously for the Black friday deal with the free samsung TV and tab 3, as soon as the deal went live at 12:00 today, i did my application and received a confirmation email at 12:07am. I tried calling vodacom online continously today and eventually got through a few minutes ago only to be told that the deal had been removed and is only available at stores.</p> <p> </p> <p>EVERYTIME I WANT TO RENEW MY CONTRACT I AM FACED WITH PROBLEMS WIH VODACOM, MAYBE ITS TIME TO CHANGE SERVICE PROVIDERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply25 Nov 2016, 14:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team