Pathetic service from vodacom, in fact no service at all!

Hi I've been waiting for my new order to be activated since 31.08.2022. Now im told that my order has been deleted yet i received my device already. I did not cancel my order or request for it to be deleted. Now i know for a fact that vodacom will deduct money from my account even though i received zero service.

Can someone please assist me, ive been battling wit vodacom for 6 days and im at my wits end already. I cant do this anymore. This situation is making me sick....

-order: SO***

Please contact me on ***