Pathetic service from Vodacom In Bayside mall

In Jan 25 , I went to Vodacom in Bayside mall looking for a deal (honor cellphone and the tablet ),the consultant whose name is Donevon started the process as I was upgrading my child’s cellphone ,while he was almost done with the process he told me that the tablet is out of stock and I have to wait for it however he will proceed with the cellphone and later add the tablet upon it’s arrival as he will place an order ,he gave me the cellphone and told me that the cellphone has a cover and a screen protector ,when I opened the phone at home it had no cover,had to make calls and ask the consultant what is happening which took sometime to get that resolved ,I had to wait for the tab until last week I received an email (invoice quote) about the tablet ,I went back to Vodacom and spoke to the consultant colleague and he saw that it was no longer part of the deal I was looking for and advised me to wait for the consultant who was helping me ,he never called ,until last week Saturday I went to Vodacom maybe for the 10th time ,I spoke to his manager who promised to call me on Monday this week and he never called ,on Wednesday this week a lady called and said the tablet has arrived ,I told her the price is not the same and now it’s getting late I needed this tablet for my child’s school and she is missing out at school because of not having a tablet ,I went there again yesterday ,to my suprise the consultant was so arrogant when I asked why he doesn’t update about the price change ,delays etc he said what was he going to say to me because he didn’t receive the tablet ,he denied when his colleague said he told him that I have been coming there ,the tablet is now a money I didn’t agree on ,the manager is also not apologetic for making empty promises ,this is not only frustrating me but it also affect the child and her academics ,and I told them I was interested in the deal not cellphone therefore I need the tablet to be the same amount I needed it for or else I wouldn’t have taken the cellphone from the first place , the level of unprofessionalism in that Vodacom sucks ,the consultant lies a lot ,I have been using Vodacom with my kids for more than 10 years and am sorry to say I wish I can move from Vodacom