NG
Neren G

1 reviews | Active since Jun 2023

04 Nov 2025, 13:37

Pathetic Service from Vodacom for the 2nd time

31 Oct 2025 at 09:13 I noticed that i was being charged for data and I took a look at my data balance and it was 0. Basically, based on y last complaint, Vodacom took to resolving the issue with monthly airtime and a 20gb data every month for the duration of my contract. They also included a once off 20gb data bundle as part of compensation for the previous that they made. Guess what, they stuffed up again by not doing what they committed too. This is a company that I would definitely not recommend

0
Replies (1)
Vodacom
Vodacom's reply05 Nov 2025, 07:26
Official
 
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team