Pathetic service from Vodacom fibre.

Item: Vodacom
Rating: 1
Author: gerharddut G

I app**** for Vodacom fibre. After a week if vetting I was told it was declined due to an outstanding contract. When I ask which contract they can't answer. My payment is strictly via debit order and none has been returned.

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Replies (1)

Vodacom's replyOfficial

21 May 2021, 06:46

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 May 2021, 06:46

Official