Pathetic service from Vodacom fibre

I am a very frustrated customer who needs urgent assistance. I have been waiting for my fibre to be fixed since it went down on Saturday.i have called numerous times and spoke to different consultants who promised me that the matter is going to be resolved.its now 5 days later and I am still waiting. This level of service is ****en pathetic. I spoke to a useless team leader called Ntsoaki Mogapi who was not helpful and not even interested in assisting me. I need this matter to be resolved immediately or cancel my contracts with Vodacom as a whole. I will not stand for this level of unprofessionalism and bad attitudes