PATHETIC service from Vodacom Fibre

Vodacom Fibre is the most useless organization I have ever dealt with. I ordered their Fibre package 7 weeks ago and included a "Interim" access package. This package was designed so that you have access to internet before they come and install your Fibre. I was contact "3 weeks" later by operations support to say that the address I have provided is "incorrect". How can the address be incorrect? So I've emailed the address to her. She responded saying that the RAM will deliver the next day. I emailed her the next day saying that I waited the whole day and they never delivered the package. She emails me back the next day saying that she needs the postal code. Like ***? I provided her with the postal code and never heard from RAM or her for two weeks. I have been calling Vodacom Fibre ********** the whole week. The agent said that the agent working on the case will call me back. No one ever calls me back. Vodacom is quick to take your money but when it comes to service, theres NOTHING! this is not the first time. I installed Fibre on a different property last year and also took them weeks to install. I finally had to stop someone that is installing fibre in the complex to ask them to do me a favor. I can't sit at home to wait for someone (that might not come) every day hoping that they will come and install the fibre. Vodacom monopolizes the Fibre business in these complexes so we don't even have a choice on another service provider.