Pathetic service from Vodacom Fibre

After signing up with Vodacom for fibre in January I've been waiting for an installation till this day, it's 01 March and no technician has been on-site, I've contacted the call center on countless occasions and I've been sent from pillar to post and NO ONE has an answer for me, they should rather let me know if they are not interested whatsoever and that I shouldn't have bothered to sign up because they have better customers to provide a service to as opposed to me!!