Pathetic service from Vodacom fiber department

I completed a relocation for my fiber line over 30 days ago. I recieved new reference numbers for most of my calls. Just so vodacom can have a shorter date which doesn't show the lack of service recieved from them. My query was escalated apparently to managers and still no joy. I have been paying for a service that is not being used. When asked for an interim LTE the reference was closed and marked resolved because I was getting my installation supposedly completed. I have have 3 routers and different technicians that come with different reasons why they cant fix it and leave to log another case.

This is such pathetic service. With no feedback