Pathetic service from Vodacom

Item: Vodacom
Rating: 1
Author: gerharddut G

Utterly pathetic service from Vodacom fibre. It is now 2 days my fibre is down. It worked for a quarter of a day now its off again. Down now what the hell is wrong, but this is unacceptable.

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Replies (1)

Vodacom's replyOfficial

26 Oct 2023, 07:46

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Oct 2023, 07:46

Official