CS
Cassie S

1 reviews | Active since Feb 2010

15 Nov 2017, 12:20

PATHETIC SERVICE FROM VODACOM EMPLOYEES

Another machine reply: The third one in a row but NO CONSULTANT is contacting me since my first complaint on 9 November.

"Official business reply

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards, Vodacom Consumer Website Team"

0
Replies (1)
Vodacom
Vodacom's reply15 Nov 2017, 12:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team