CS
Cassie S

1 reviews | Active since Feb 2010

14 Nov 2017, 16:36

PATHETIC SERVICE FROM VODACOM EMPLOYEES

I published my first complaint here on Hellopeter.com on 9 November regarding the problems I experienced with Vodacom charging me more than the agreed contract. Every time I get assured by Vodacom (like yesterday again) that a Vodacom employee will contact me - BUT NOTHING IS HAPPENING. I WILL CONTINUE PUBLISH A COMPLAINT EVERYDAY UNTIL VODACOM REALISED THAT THEIR (OR SOME OF) EMPLOYEES ARE NOT PERFORMING AND NOT DELIVER THE SERVICE THEY ARE SUPPOSED TO DELIVER

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2017, 06:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team