Pathetic Service from Vodacom!!+

If there was a minus button Vodacom would get minus 100 stars.

We have existing fibre which was cancelled for no apparent reason. On the 14th of January we spoke to vodacom to re-activate our lines ( 1 business and 1 home line) which are situated on the same property. We got the SO numbers and waited patiently. We followed up on the 20th January daily and we given the shove around from pillar to post.

We spoke to different managers who promised to provide us with feedback from the above mentioned date up until today the 2nd February 2021 and still no feedback.

Dear Vodacom Fibre department, we are a business (private Montessori) which depends on the internet in this day and age to run our business and give the students quality education which they pay for!

Since the last call which was at approximately 11am today we have still received no feedback despite being promised a call back to update us.

We already have the line and the modem installed, all we need is for the line to be re-activated for goodness sake!!!!!!!!!!