Pathetic service from Vodacom.

Once again I have to deal with the consequences of *********** Vodacom agents who only care about commission. Vodacom's service has dropped drastically . Your agent called me to upgrade my pocket router but decided to change it to a home router. I am not able to work remotely because the sim card can only work in a home router. Am I supposed to buy data until you fix the mess created by your agent? More expenses for me. This is the second time your agents are doing this to me. We spent our hard earned money for such a pathetic service. We deserve better. I offered to take your home router to Vodaworld to speed up the process but no I have to wait for collection.