PATHETIC SERVICE FROM VODACOM

My service has been suspended but my account is up to date. I cannot call 082 135 as it says user does not exist. Tobi service is useless. No response to emails. Vodacom need to fix this URGENTLY as it is your fault. I am waiting for someone to contact me via whatsapp or email because Vodacom ensured that no one dials me or I dial out???? And then you have the audicity to tell my son that I need to go to a Vodacom shop or use someone elses phone to fix YOUR mistake????