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stacey O

1 reviews | Active since Jun 2012

11 Jan 2021, 13:39

Pathetic service from vodacom

Vodacom RUINS lives!!!!!! Due to the PATHETIC COMPANY and STAFF a contract was Never canceled, after phoning in twice to have it done!!!!!!!!!!! No one phones! No debt orders go off!! Nothing!!!! But now im in arrears!!!!! Now due to the patheticness of VODACOM my credit is ruined and i cant get a loan that is needed!!!

This will go further that Hellopeter, how many people does this not happen to??? Vodacom is breaking down people instead of doing their jobs!!!

This is UNFAIR!!!!!

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Replies (3)
Vodacom
Vodacom's reply11 Jan 2021, 14:10
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
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stacey O's update11 Jan 2021, 14:29
Reviewer Update
Oh please, just spent 46min holding for the pathetic legal team!!!!!
Vodacom is nothing else but a ****!!!
sO
stacey O's update08 Feb 2021, 14:08
Reviewer Update
Hahahaha **** response, so today my husband goes to Vodacom AGAIN to try and transfer last contract on my mothers name to his name and to our expectations VODACOM AGAIN did not do their job despite a very nice hellopeter response!!! This is outrageous and pathetic.... After being told amd confirmed above we now owe another amount of money!!!! How pathetic can one company be?????? We will take this further with more legal steps!!! And make damb sure this goes to every media sorce now possible!!!!!