DR
Didi R
1 reviews | Active since Nov 2019
09 Mar 2021, 11:14
Pathetic service from vodacom cellphone insurance
.@Vodacom so when you cannot deal with a query you put your client on hold, knock off at 18:00 and just leave them hanging. I was busy holding for more than 2 hours while the agent had already knocked-off!!
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Vodacom's replyOfficial
09 Mar 2021, 13:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Mar 2021, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team