Pathetic service from Vodacom Business

I have been trying to resolve an account issue with Vodacom Business now for 7 months!

So 7 Months ago my Vodacom Business contract expired and I gave adequate notification to Vodacom not to renew my contract and cancel it at the end of November 2017.

So Vodacom didn't cancel my contract as per my request and billed me again (via debit order) for the next month. It took me more than 5 months to eventually get a credit note from Vodacom and now another 2 months to try and get my money refunded?

Every time you phone Vodacom Business you get sent from person to person and eventually you'll get cut off? Emails just bounce from one department to the other and then you get an email the ticket has been closed without resolving it?

One should think Vodacom would at least treat their Business customers better, but obviously not?

Very disappointed, absolutely pathetic service from Vodacom!