PATHETIC SERVICE FROM VODACOM

KINDLY ADVICE HOW MUCH I NEED TO PAY TO SETTLE MY ACCOUNT? 1. YOU GUYS CHARGED/BILLED ME FOR MINUTES, AIRTIME, DATA WHILST YOU GUYS HAD MY PHONE CLOSED DUE TO NON-PAYMENT AS I CALLED YOUR CALL CENTRE AND ADV OF MY SITUATION, YET SOMEHOW YOU NEVER UNDERSTOOD. 2. YOU PEOPLE CLEARY DO NOT UNDERSTAND THE CONCEPT OF TREATING YOUR CUSTOMER FAIRLY AND YOU CLEARLY WERE SOMEHOW UNAWARE OF THE PANDEMIC THEREFORE YOUR ACCOUNTS DEPARTMENT NEEDS TO RE-CALCULATE WHATEVER AMOUNT THEY UNDULY AND ********LY CHARGED ME WHEN MY CONTRACT WAS BLOCKED AND TELL ME THE AMMENDED AMOUNT I NEED TO PAY ... I HAD TO SCREAM AT YOUR CALL CENTRE AGENTS WHO CALLED ME EVERYDAY TRYING TO COLLECT FROM ME ... WHILST MY PHONE WAS BLOCKED ... YOU GUYS WOULD BILL MY ACCOUNT ... THEN I ASKED A GENERAL Q. HOW THE HELL DO YOU BLOCK MY PHONE WHICH I TOTALLY UNDERSTOOD. HOWEVR TO AGAIN BILL MY ACCOUNT AND CHARGE ME FOR 3 MONTHS FOR MINUTES I NEVER USED, DATA I NEVER USED WAS ****** ABSURD!!!! BILL ME FOR THE DEVICE ... BUT ***????????????????!!!!!!!!!!!!!!!!!!! AFTER THAT ... YOU PEOPLE THEN UNBLOCKED MY PHONE AND STOPPED BILLING MY ACCOUNT.

PLEASE SEND ME AN EMAIL WHEN YOU WANT TO RESPOND AS I AM IN TRAINING THE ENTIRE WEEK!!!!