Pathetic service from vodacom as usual

Its been 4 week since my Fibre has been installed yet no activation. I have been calling everyday since the 29th of June. My debit order went off twice already but Vodacom failed to resolve my problem!!!! You are all useless including the escalating managers and all. You dont get back to us and you do is tell lies and cant do your work properly. I need the wifi to work as in last month already. PLEASE SOLVE THIS PROBLEM ALREADY. My husband works from home and he NEEDS THE INTERNET TO DO HIS WORK. If there are any problems with his work I will hold you reliable for this. To wait for 4 weeks is ridiculous to say the least.