AR
Abel R

1 reviews | Active since Jun 2020

26 Jun 2020, 20:56

Pathetic service from vodacom and the customer interaction person

So I complains about the fact that I'm have been waiting for feed back about a contract I took out with vodacom on the 26 of May 2020 and it's has been an on going thing. On the 19th on June I wrote a review on hello Peter, on the 22nd of June I got a call from someone from vodacom with regards to the hello Peter complaint. On the 23 of June I got another call from the same person asking if I have been called from anyone from vodacom and I told him he was the only person, call ended with his going to get back to, today is the 26th of June. A whole month since I took out the contract, I still haven't got what I ordered or feed back from vodacom..I will never recommend vodacom to anyone I know and will be canceling my other contract if I don't hear get my device by the end of this month

0
Replies (1)
Vodacom
Vodacom's reply27 Jun 2020, 13:11
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team