SU
Sydney User504

1 reviews | Active since Aug 2016

22 Aug 2016, 07:02

Pathetic service from Vodacom and Cellsure!!!!!!

<p>I logged a claim for my lost phone and Vodacom informed to fill in Cellsure claim forms.</p> <p>After no response I took a days leave to go to the Vodacom store in Alberton City, where I again filled in forms for my claim.</p> <p>Over a week has gone by and when I phoned Cellsure this morning they had alot of stories and issues regarding my claim.</p> <p>This service is pathetic!!!! From both Vodacom and Cellsure!!</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Aug 2016, 07:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team