CJvR
Carine Janse van Rensburg
1 reviews | Active since May 2021
14 May 2021, 09:37
Pathetic service from Vodacom
I had my mother's cell phone on my account. She died on the 23rd of September 2018. I have tried, numerous times, to cancel the contract with no success. I am still paying R169 per month for a cell phone and SIM card I do not have. I have "donated" Vodacom more than R5000 up to date.
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Vodacom's replyOfficial
14 May 2021, 11:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 May 2021, 11:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team