Pathetic service from vodacom Accounts and customer care

<p>People do not handle queries effectively. Accounts department do not know what they are doing and neither do they make sense from their statements. </p> <p> </p> <p>I have done a pre-mature cancellation in July 2015. </p> <p>In March 2016 they deduct my bank account unecessarily. I visited Vodacom Midlands Liberty Mall, i was advised that my numbers are on prepaid, hence, contracts have been settled. </p> <p> </p> <p>They still tell me that i have an unpaid balance. </p> <p> </p> <p>It seems they make conclusions based on their louzy systems and this boils down to people not doing their jobs . </p> <p> </p> <p>I am trying to apply for vehicle finance but i cannot get it get it due to vodacoms lack of service which is also reflecting on my ITC</p>