HW
Hajira W
1 reviews | Active since Nov 2015
29 May 2023, 08:47
Pathetic service from Vodacom
Awful service from Vodacom online. My upgrade was cancelled without informing me. Initiated a new upgrade request and now I’m told to go to Vodacom shop to verify my details because they can’t access my account!
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Vodacom's replyOfficial
29 May 2023, 10:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 May 2023, 10:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team