MC
Mahreen C
1 reviews | Active since Sept 2010
01 Nov 2021, 21:16
PATHETIC SERVICE FROM VODACOM
PATHETIC SERVICE FROM VODACOM. THEY PROMISED ME A MIGRATION FOR TWO MONTHS AND IT HAS NOT TAKEN PLACE, INSTEAD THEY CHARGE ME FOR EXTRA BUNDLES. NO BOSY SEEMS TO ASSIST ME OR RECTIFY TH PROBLEM. PATHETIC. I WILL BE TAKING THEM TO THE COSUMER COMISSION.
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Replies (2)
Vodacom's replyOfficial
02 Nov 2021, 06:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2021, 06:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MC
Mahreen C's updateReviewer Update
02 Nov 2021, 10:59I have been assisted by a very rude individual that was very disappointing to work with. She has not come back to me about the covid relief that I was promised nor was she willing to help me with the refunds I was promised. Is someone going to assist me with this?
MC
Mahreen C's update02 Nov 2021, 10:59
Reviewer Update
I have been assisted by a very rude individual that was very disappointing to work with. She has not come back to me about the covid relief that I was promised nor was she willing to help me with the refunds I was promised. Is someone going to assist me with this?