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Nessa N
1 reviews | Active since Mar 2019
26 May 2020, 11:36
Pathetic service from Vodacom
Recently upgraded my phone , waiting for delivery it’s over 2 weeks now. I’ve called them over 10 times since then. They keep sending me from pillar to post . Absolutely unacceptable service. Gentleman’s name was Tembele at retentions. Messaged him with no joy . Pathetic service from Vodacom. Very disappointed. Don’t know how to proceed further with this.
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Vodacom's replyOfficial
26 May 2020, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 May 2020, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team