Pathetic Service from Vodacom

<p>My phone has been in repairs since the 28th of April at Vodacom Liberty Mall. I was told it will be fixed in 7-10 days. Everyday i get an sms saying that spares are being ordered. And i still don't have a phone.</p> <p>How can you call yourself the best network? You provide no assistance and your customer care is none existent. Your stores have a system that makes no sense, there are service desks but no attendants at the desk, people sit there for ages, eventually throw away their tickets and leave. When you try to call the store, it rings continuously and then the voicemail box is full (I know this because i tried to call the store over 15 times since i left my phone for repairs) The in store staff has no respect. So how exactly do you qualify as the best?</p> <p>This is not a free service. I pay Vodacom for their services. My husband has been with Vodacom for years and left at the begining of this year because of Vodacoms nonsense and the fact that they are never willing to help.</p> <p>Vodacom provides no support for their customers!</p>