JM
James M
1 reviews | Active since Apr 2014
17 Nov 2020, 10:45
Pathetic "service" from Vodacom
After Vodacom stole R300 from my wife's credit card, and me having to deal with the *********** staff at Vodacom, I was told to send the screenshots of the transactions to ***, and nothing happened since.... The Vodacom replies here on HelloPeter is nothing more but a generic response to make it look like Vodacom is trying to resolve the complaint!!!
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Vodacom's replyOfficial
17 Nov 2020, 11:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Nov 2020, 11:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team