Pathetic Service from Vodacom

Item: Vodacom
Rating: 1

<p>I went in store to upgrade on Sa****ay 7th May at the Voda shop in Klerksdorp Mall and today is the 11th May and still dont have my phone, they logged a req change on my account on the 7th. Today is day 5 and i still dont have the phone in my hands, i am thinking of moving to MTN rather. Evene though vodacom wont miss me.</p>

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Replies (1)

Vodacom's replyOfficial

11 May 2016, 12:20

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team

Vodacom's reply11 May 2016, 12:20

Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team