KH
Kayleigh H
1 reviews | Active since Jan 2019
27 Sept 2022, 15:15
Pathetic service from Vodacom
Absolutely pathetic service. We have a business package, we been struggling for over a year to get contracts canceled when they eventually canceled now we struggling to get the credit refunded.
Ive upgraded my wifi to uncapped yet every month by the middle of the month my wifi is finished.
And lastly now of my lines want to divert!!! Now im losing business as my calls dont divert when im busy on a call or dont have signal. When i phone vodacom they cant help me they dont see anything wrong!!!!
Pathetic how one moment your divert works and the next it doesnt!!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
28 Sept 2022, 08:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Sept 2022, 08:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
