Pathetic service from vodacom

Most pathetic service and ****. I was offered an upgrade in February 2021 and was told I will be receiving data of 20g a month.i received it for the 1st month and nothing thereafter..i Calleld to query this and was told that the gigs was only once off.

They then advised me that a call recording will need to be requested to confirm what was sold to me and they will get back to me.

No suprise I was not called back and had to call my self. They confirmed that recording was received and the agent who sold this to me had misled me but there is nothing they can do. If I want to cancel it my choice.

So Cleary vodacom does not care what the sales agent tell you on the phone as long as you take out the product and they get the monthly debit.