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loumariebreet L

1 reviews | Active since Dec 2016

24 Apr 2021, 07:36

Pathetic service from Vodacom

After being a client of these guys for years,i have decided to stick with them upon openinning my new business.....big mistake.I app**** for the business package and they kept me on a line for weeks thinking that they are going to accept my aplication only to hear a week yes a week before i have to open.Sorry we not going to help you we need 3 months bank statement.....keep in mind it's a brand new business where the hell do you get 3 months statements if you havent opened yet. all i got was sorry not our problem now i have a week to find someone to assist with my whole business connections and wifi and and.It phathetic

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Replies (1)
Vodacom
Vodacom's reply25 Apr 2021, 03:37
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team