IC
Ivan C

1 reviews | Active since Jun 2023

06 Jul 2023, 18:25

Pathetic service from Vodacom

We have been battling with Vodacom and Metro fibre for 6 weeks with absolute pathetic service. Still no solution to our problems and now we had to get a new service provider inn to come and find a solution to enable us to have service.

No-one from Vodacom have attempted to try and help or resolve our We have been losing money due to bad reviews from guests due to the fibre and wifi that does not work or exist.

We have no choice but to report Vodacom to ICASA.

I will not recommend Vodacom as a fibre provider to anyone .

0
Replies (1)
Vodacom
Vodacom's reply07 Jul 2023, 08:05
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team