MP
Marcy P
1 reviews | Active since Feb 2021
13 Nov 2022, 12:23
Pathetic service from Vodacom
I'm forced to rate a business with a one star. I have not had any fibre connection from the 8 Nov. I have tried VODACOM agents and each one promises that a Team Leader will call. No such luck. I have a matriculant who is unable to access the DOE websites. Pathetic service. This is kind of service you expect in a country like Zimbabwe.
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Vodacom's replyOfficial
14 Nov 2022, 08:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2022, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team