IC
Ivan C
1 reviews | Active since Jun 2023
27 Jun 2023, 16:37
Pathetic service from Vodacom
Having properties in Humewood and Humerail area and depending on the Vodacom/Metrofibre fibre connections is an absolute nightmare. Even worse is when you experience no or intermittent service and having to call call centres is extremely frustrating. Pathetic service is all I can say and I will definitily not recommend these service providers in my area as all it is is a major inconvenience. Worse of it all is when you threaten to take your business away and they dont even have the decency to make contact.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
28 Jun 2023, 08:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jun 2023, 08:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
