Pathetic service from Vodacom

<p>We upgraded a Vodacom contract somewhere in the beginning of the year long. It was for a cellphone and Playstation 4 on contract. We have had trouble with the Playstation for more than a month now and we have gone through to Vodacom in hemming ways mall but they say speak to Sony. Sony then says bring it to us but you have to pay the courier service. The account should be aboutR1070 per month but the account was debited with R1659. 66. The account payment has been reversed and we are not paying for something that does not work. I want to have this sorted out asap but as Vodacom seemed to enjoy irritating its clients they probably won't sort this out. </p>