1 reviews | Active since Jun 2017
Pathetic service from Vodacom
<p>I had purchased a phone from vodacom in december 2016 package stated that on purchase with the phone customer will recieve a R500 airtime voucher. After numerous visits to the store at mall at mfula in Piet Retief we were kept being told to come back each time. We had also called the service centre a numerous amount of times which was of no help. Through out the entire endeavor vodacom at the mall has provided us with the ****tiest of service. Every visit to the store the manager was never in or in their terms "he had an emergency". I currently have a vodacom sim card which has been active for many years but never have i ever recieved such ****ty service from vodacom as i have from Mr Johan from vodacom at mall at mfula. Atleast now i know to take my business else where.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
