KS
Kashenka S
1 reviews | Active since May 2017
06 May 2021, 10:19
Pathetic service from Vodacom
I have had my account suspended 3 times by Vodacom, each time not my fault. When I call customer care, or when I eventually get through to someone, they can't help me! I've asked for help from a manager, but the service is pathetic!!
Vodacom get a manager to contact me asap!!!
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Vodacom's replyOfficial
06 May 2021, 11:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 May 2021, 11:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team